Before placing your order, please read through these Terms of Use for the vanessapphotography website. By using this website and making a purchase, you agree to the terms of use (“Terms of Use”) of the vanessapphotography website as set out below. The Terms of Use include the terms and conditions set out below and the vanessapphotography Privacy Policy.

Product information

We endeavour to ensure correct product and pricing details are placed online. In the event of any errors in product specifications or pricing you will be contacted using the contact details you provide during the order process, prior to dispatch.

Intellectual property

The materials displayed on this website, including all editorial materials, information, photographs, and other graphic materials, and names, logos and trademarks, are the property of vanessapphotography and are protected by copyright and other intellectual property laws. All images and website content © 2014 vanessapphotography.
All rights reserved. Derivative works and other unauthorised copying or use of images is expressly prohibited.

Disclaimer of warranties

To the maximum extent permitted by law (most importantly the Australian Consumer Law):
Vanessapphotography disclaims all warranties with regard to the information and applications contained on the website and your use of the website, including all implied warranties of merchantability and fitness. If vanessapphotography becomes liable for any breach of any such condition or warranty, vanessapphotography’s liability shall be limited at its option, to any one or more of the following: Replacement of the goods with equivalent goods; or a full refund.

Delivery

You can expect delivery within seven (7) working days for metropolitan areas and up to fourteen (14) days in non-metropolitan areas from the time that payments are cleared. Where vanessapphotography cannot fulfil an order within the specified delivery times, you will be contacted. Vanessapphotography is not liable for delays incurred by Australia Post beyond the stated Australia Post delivery times for the mail category used. Please see the Australia Post Terms and Conditions that apply to the carriage of articles by Australia Post. Orders will not be dispatched until payments have been cleared through the PayPal system. In the event that payments are not cleared by PayPal the order will be considered void. In the event that you supply incorrect delivery details through PayPal, vanessapphotography will not be liable for lost products.

Refund policy

All products must be fit for all the purposes for which goods of that kind are commonly supplied, acceptable in appearance and finish and free from defects. Colours and the tonal range of images represented for sale on the vanessapphotography website are not necessarily indicative of the image produced on photographic paper or any other material on which the image is printed. You may request a refund if the products are judged by vanessapphotography to be damaged and therefore not acceptable in appearance and finish. Product/s must be returned at your cost to vanessapphotography or photographic evidence of the damage must be supplied to vanessapphotography. Please provide details via the contact form. To ask for an exchange, repair or refund, you’ll need to prove that you purchased the product from vanessapphotography via the PayPal online payment system. If you can’t provide an order confirmation, another form of proof of purchase will be required. If the product is assessed to be faulty or unfit for its intended purpose, refunds will be issued via PayPal.

Change of mind returns

We’re not able to offer change of mind refunds and returns.

Goods and services tax

Australian Goods and Services Tax (GST) is not applicable to purchases made on the vanessapphotography website.

Governance

These Terms and Conditions are governed by the laws of Western Australia, Australia. In the event of a dispute you agree to submit to the exclusive jurisdiction of the courts of Western Australia and the Federal Court of Australia.